Published April 9, 2024

Segmentation driving 120% increase in ACV with rapid expansion revenue

How Shippit achieved 120% ACV growth by refining segmentation and selling modules instead of monoliths.

From AI Features to AI Transformation
Andrew Hatfield

Andrew Hatfield

April 9, 2024

Jay Daley
Jay Daley

Head of Product Marketing, Shippit

Season1
Episode4
Duration45:48
PublishedApril 9, 2024

Key Takeaways

  • Customers value platforms, but rarely want to buy everything on first sale
  • Selling an entire platform upfront leaves no room for expansion deals and increases churn
  • Refine your Ideal Buyer Profile and deeply understanding their needs and how they buy
  • Realigning your Product and Go To Market based on updated Segmentation and Packaging drives growth
Andrew Hatfield

Andrew Hatfield

Head of Product Marketing, Shippit

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